NewStream Customer Survey

NewStream Customer Survey (Takes Only One Minute of Your Time)

Rate NewStream on a scale of 1 – 10 (10 being the best) Return to Home Page

Ease of contacting NewStream personnel during regular business hours (i.e. by telephone)

1 2 3 4 5 6 7 8 9 10

Ease of finding the paperwork you need (i.e. on our web site).

1 2 3 4 5 6 7 8 9 10

Efficiency of the acceptance process at NewStream. (Quotes are received and/or paperwork is processed in a timely manner.)

1 2 3 4 5 6 7 8 9 10

Efficiency and effectiveness of off-loading procedure

1 2 3 4 5 6 7 8 9 10

Convenience of NewStream’s hours of operation.

1 2 3 4 5 6 7 8 9 10

Effectiveness of the Company’s billing system. (i.e. Does it provide you with enough information?)

1 2 3 4 5 6 7 8 9 10

Effectiveness of communication with you or your company.

1 2 3 4 5 6 7 8 9 10

Is there any way NewStream could improve its overall communication with you or your company?

Overall professionalism of the NewStream team. (I.e. integrity, competency, communication skills.)

1 2 3 4 5 6 7 8 9 10

Successful brand development; reputation in the industry.

1 2 3 4 5 6 7 8 9 10

NewStream’s position in relation to its competition in the New England market:

1 2 3 4 5 6 7 8 9 10

Feedback received from your customers (i.e. generators if you are a broker) and/or others that you have referred to NewStream

1 2 3 4 5 6 7 8 9 10

In your dealings with NewStream, give the company an overall rating.

1 2 3 4 5 6 7 8 9 10

Do you (or your customers if you are a broker) generate any waste streams that contain a gas/water or fuel/water mixture?

No Yes

If so, how much volume of these types of streams do you estimate generating in a one-year period?

We welcome your Comments.

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