October 2006

NewStream Now Open for Saturday Deliveries      <-Go Back

 

Effective immediately, NewStream is open to receive deliveries from 7:00 a.m. until 3:00 p.m. on Saturdays.  This change is in response to a growing number of customers requesting Saturday deliveries.  NewStream was eager to accommodate, and we hope that the expanded hours will benefit both our customers and their customers as we work to make the business of wastewater disposal more flexible and accommodating. 

 

If you have any questions, or would like to schedule a delivery, please contact Rick Derby or John Theriault at 508-236-6001.

 

Please Take Note: Updated Acceptance Procedures

 

NewStream recently conducted a survey of our customers to gather feedback on what we’re doing well and where we could improve our service.  In response to customer comments that our turnaround time on quotes could be quicker, we have put in place the following policies for handling the acceptance of new waste streams.

  1. Rick Derby and John Theriault’s pager numbers will be given on their respective voice mail messages.  If you are unable to reach them at their desks, and need to make acceptance arrangements or get other questions answered, please page them for immediate response. Rick’s pager is 401-482-2899, and John’s pager is 508-301-0270. As a back-up, Sam Butterfield is usually available by cell phone at 508-846-1546.

  2. NewStream does offer a sample pick-up service.  If you are unable to make arrangements for timely sample delivery to NewStream, please contact Rick Derby and a NewStream employee will pick up the sample at an agreed-upon location.

  3. All samples will be logged in by date and time upon receipt.

  4. Because we have had several occurrences of samples arriving at the plant with no accompanying paperwork, it is important to note that all samples MUST arrive with a completed waste profile form, appropriate analytical data and non-hazardous qualifications, which can include any of the following

  5. Customer will receive an email from Rick Derby to acknowledge the receipt of the sample, including date and time of receipt, the assigned profile number, and if there is any missing paperwork.  If the submission is complete, a quote can be expected within 24 hours of receiving this email.

  6. Emergency requests can be accommodated, but will be handled on a case-by-case basis.

NewStream Purchases Real Estate from PREI

 

On September 28, 2006, NewStream closed on the purchase of its 90,000 square foot facility from Preferred Real Estate Investments (PREI), more than tripling NewStream’s usable space.  PREI has owned the building and leased the 26,700 square foot treatment facility to NewStream since purchasing the Attleboro campus from Texas Instruments in December of 2004.

 

In addition to the wastewater treatment facility, the space includes a six bay loading dock area, a 5,000 square foot chemical control facility (including a Class 1 flammable storage room), laboratory and office space, warehouse space and general manufacturing space.

 

Comprising approximately half of the former Building 11 on the Texas Instruments campus, it is among the newest and most sophisticated buildings on the site.

 

Most of the space will be utilized to accommodate NewStream’s new and expanding materials recovery and recycling operations.  However, some space is being marketed for lease to industrial tenants. Inquiries about lease space can be directed to Sam Butterfield or John Theriault.

 

Antifreeze Recycling Added to NewStream’s List of Services

 

The NewStream team is excited to announce that we have added glycol recovery and recycling to our list of services.
 

Ethylene glycol is the primary component of antifreeze used in the automotive industry. Virgin product is typically sold in concentrated form and diluted with water to a 50% solution for normal use. Used antifreeze is collected in small bulk from auto dealerships, service centers and fleet vehicles, and is delivered to recovery facilities like NewStream.  The used material is recovered using nanofiltration.  Because of the sensitivity of this process, the used material should not be contaminated with oils or other fluids upon arriving at NewStream. The recovered product is then refreshed with virgin ethylene glycol, corrosion inhibitors, and dye packages to meet customer specifications.  The recycled antifreeze can be shipped from NewStream in bulk or drums at very competitive prices.  (Inquiries about special formulations, i.e. for use in heavy equipment, are welcomed.)

 

Propylene glycol is also a valuable material, and can be recovered using the same process.  However, typical propylene glycol streams (i.e. from aircraft deicing) contain very dilute concentrations of propylene glycol, and are therefore more of a challenge to recover because of the extra processing involved. Selling the recycled material to airports for re-use can carry a relatively high liability.  NewStream is able to take dilute propylene glycol streams for treatment and disposal through our wastewater treatment facility, but we do not have plans to recycle and re-sell propylene glycol at this time.

NewStream hopes to work with those in the automotive industry to recover glycol and generate recycled material that is as high quality as virgin material.  The recycled material can be sold back to the generator and/or to third parties for re-use in applications such as:

There is an increasing demand for recycled glycol in the world market due to a declining supply of virgin material.  In fact, as of 2004, 100% of the recycled material supplied to the market was consumed.  Currently, only about 12% of the antifreeze used in the country is recycled, but this figure is growing consistently.

 

New DEP Regulations for Water and Wastewater

 

The Massachusetts DEP is in the process of updating its water and wastewater treatment regulations.  The changes cover many different areas, from municipal treatment plants to industrial holding tanks to sewer connections.  Look for details on regulatory changes pertinent to your business in upcoming issues.  For more information in the mean time, visit the DEP’s web site at http://www.mass.gov/dep/water/laws/regulati.htm#wastewat.